+267 393 2295 admin@portpharm.co.bw

Portfolio Pharmaceuticals HEALTH GROUP PRIVACY STATEMENT

Subject to applicable laws, by using and or interacting with the Portfolio Pharmaceuticals websites and or providing your personal data to Portfolio Pharmaceuticals, you are consenting to the collection, holding, use and disclosure of that data as set out in this Privacy Statement.

This statement covers Portfolio Pharmaceuticals, its subsidiaries and its related companies, adapted where appropriate in-country on each website.

Portfolio Pharmaceuticals acknowledges and respects the privacy of individuals and is committed to the protection of their personal data. This statement sets out the way in which Portfolio Pharmaceuticals will use, manage and protect your personal data.

What Data Does Portfolio Pharmaceuticals Collect and Hold?

Subject to applicable laws, Portfolio Pharmaceuticals may collect and hold personal data related to you which is necessary for the purpose of conducting Portfolio Pharmaceuticals’s business, including (without limitation) (i) to deliver products, services or information, (ii) to assist you with matters relating to Portfolio Pharmaceuticals’s products and services, (iii) to improve and better understand your preferences in respect of Portfolio Pharmaceuticals’s products and services and (iv) to fulfil Portfolio Pharmaceuticals’s regulatory obligations. Examples of data Portfolio Pharmaceuticals collects and holds include, without limitation, to the extent permitted by applicable laws, your name, your professional qualifications, address, telephone number, facsimile number and email address. This data is usually collected directly from you but occasionally, where it is unreasonable or impractical to do so, it may be provided by third party service providers or publicly available sources. You may choose not to provide any personal data to Portfolio Pharmaceuticals, however, Portfolio Pharmaceuticals may not be able to provide products or services to you.

Portfolio Pharmaceuticals will not collect, hold, use or disclose sensitive data (such as information about racial or ethnic origins, political or religious beliefs, gender, date of birth or health information) except with your consent or where required or permitted by law. Portfolio Pharmaceuticals may collect, hold, use or disclose sensitive data such as your or your child’s health data where you have provided it to Portfolio Pharmaceuticals in the context of communicating feedback on, or to    report an issue or adverse event related to, one of Portfolio Pharmaceuticals’s products.

How Does Portfolio Pharmaceuticals Use and Disclose Data?

Portfolio Pharmaceuticals may use the personal data that you submit to Portfolio Pharmaceuticals in connection with the above-stated purposes and Portfolio Pharmaceuticals may use the data to respond to your requests; improve Portfolio Pharmaceuticals’s level of service and the content of the Portfolio Pharmaceuticals websites; provide you with tips, helpful information, product news and updates; notify you of new Portfolio Pharmaceuticals products and services (where you have agreed to this); seek your views on Portfolio Pharmaceuticals  products and services; consider your application for employment; and for Portfolio Pharmaceuticals’s own administrative and quality assurance purposes. Portfolio Pharmaceuticals may also allow that data to be given to third parties (such as service providers as further specified below).

You can opt out of receiving marketing materials by writing to Portfolio Pharmaceuticals at the below address or following any instructions to unsubscribe in one of Portfolio Pharmaceuticals’s marketing emails.

Portfolio Pharmaceuticals may disclose personal data (other than sensitive data) to its suppliers, contractors, agents or partners:

  • to meet the purpose for which it was submitted; or
  • for the purpose of processing and delivering your request (e.g. providing  products or services); or
  • if Portfolio Pharmaceuticals is required or authorised by law to disclose the data.

Portfolio Pharmaceuticals may also disclose your personal data to distributors of Portfolio Pharmaceuticals’s products and services, as well as service providers and subcontractors retained to perform functions on Portfolio Pharmaceuticals’s behalf or to provide services to Portfolio Pharmaceuticals, such as warehousing and delivery; marketing and advertising; website hosting and management; information technology; legal; accounting; audit and other professional service providers. All service providers and subcontractors that act on Portfolio Pharmaceuticals’s behalf are contractually obligated that they do not collect, use or disclose the personal data for any purpose other than to perform such  functions on Portfolio Pharmaceuticals’s behalf or to provide services to Portfolio Pharmaceuticals or as otherwise required by law.

Portfolio Pharmaceuticals may also disclose this data to its affiliated companies under the principles set out above.

Portfolio Pharmaceuticals is subject to mandatory reporting requirements and may disclose sensitive data to regulatory authorities, overseas affiliates of Portfolio Pharmaceuticals and/or third parties managing or requiring oversight of such reporting on Portfolio Pharmaceuticals’s behalf and as required by law.

You should note that your data may be processed in countries with lower data protection standards than your country of residence. Subject to applicable laws, by using and or interacting with the Portfolio Pharmaceuticals websites, you consent to any transfer, processing or storing of data outside your country of residence. Portfolio Pharmaceuticals will ensure that if data is transferred outside your country of residence, it will still be treated in accordance with this statement.

Access, Correction and Security

Portfolio Pharmaceuticals is committed to using commercially reasonable means to ensure that your personally identifiable data is protected appropriately, and according to the nature and sensitivity of the data. Portfolio Pharmaceuticals uses a variety of security technologies and procedures to help protect your personally identifiable data from unauthorized access, interference, misuse, loss, modification, or disclosure. Unfortunately, the security of data transmitted  via the internet cannot be fully guaranteed. Whilst every effort is made to protect your personally identifiable data, Portfolio Pharmaceuticals cannot guarantee the security of the personally identifiable data you transmit to the Portfolio Pharmaceuticals websites via the internet; any transmission is at your own risk. While Portfolio Pharmaceuticals cannot guarantee that loss, misuse or alteration to data will not occur during internet transmission, once Portfolio Pharmaceuticals has received your data, Portfolio Pharmaceuticals makes commercially reasonable efforts to prevent such unfortunate occurrences.

You can access and request correction of any personal data concerning you at any time. You may also request that Portfolio Pharmaceuticals deletes your personal data at any time. Any such requests should be made directly by contacting Portfolio Pharmaceuticals (see below for details). Please note that there are some exceptions to your right to gain access to your data, including (but not limited to) where:

  • providing access would have an unreasonable impact upon the privacy of other individuals; or
  • the request for access is frivolous or vexatious; or
  • the data relates to existing or anticipated legal proceedings between you and Portfolio Pharmaceuticals, and the data would not be accessible by the process of discovery in those proceedings; or
  • providing access would be unlawful.

Subject to applicable laws, Portfolio Pharmaceuticals may charge a fee for reasonable costs incurred in providing such access, and will advise of the amount of the fee before access is provided.

Clickstream Data

Each time you visit the Portfolio Pharmaceuticals websites the Portfolio Pharmaceuticals server may, subject to applicable laws, collect specific, anonymous data, known as click-stream data. Data collected may include the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your  server’s IP address.

Portfolio Pharmaceuticals may collect this data for statistical purposes to find out how the Portfolio Pharmaceuticals websites are used and navigated. Portfolio Pharmaceuticals may use this data to evaluate and improve the Portfolio Pharmaceuticals websites’ performance or to identify individuals who may threaten the security or integrity of the Portfolio Pharmaceuticals websites.

Cookies

Subject to applicable laws, cookies may be used by Portfolio Pharmaceuticals websites.

A cookie is a piece of data that Portfolio Pharmaceuticals’s web server may send to your machine when you visit the Portfolio Pharmaceuticals websites. The cookie is stored on your machine, but does not identify you or give Portfolio Pharmaceuticals any data about your computer.

A cookie helps Portfolio Pharmaceuticals to recognise you when you re-visit the Portfolio Pharmaceuticals websites and to co- ordinate your access to different pages on the Portfolio Pharmaceuticals websites. Portfolio Pharmaceuticals uses cookies to learn more about the way you interact with the content and help Portfolio Pharmaceuticals improve your experience of using the Portfolio Pharmaceuticals websites.

With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more. If you reject the use of cookies, you will still be able to access the Portfolio Pharmaceuticals websites but please note that your use of the websites may not be optimized as much as if cookies were enabled.

Links to Other Sites

Portfolio Pharmaceuticals may provide links to other sites on its websites. If you use these links, you will leave the Portfolio Pharmaceuticals website. Portfolio Pharmaceuticals is not responsible or accountable for any of these sites, their content or their usage of your personal data. It is advisable that you check the privacy policies on those sites.

Contact Us

Please contact us if you have a complaint regarding Portfolio Pharmaceuticals’s compliance with this statement or any applicable data protection laws. Portfolio Pharmaceuticals will consider and respond to a complaint within a reasonable time frame.

In addition, please contact us if you:

  • wish to discuss any privacy issues;
  • have any concerns regarding your personal data;
  • do not wish to receive any future communications from Portfolio Pharmaceuticals.

Portfolio Pharmaceuticals

c/o Information Officer

admin@portpharm.co.bw